Terms and Conditions
Welcome to Shruti Shah / All Round Performance Coaching.
These Terms and Conditions govern your use of our website, purchase of our digital resources, and booking of coaching-related services. By accessing this website, purchasing our products, or booking a Discovery Call, you agree to these terms.
1. About Our Services
Shruti Shah / All Round Performance Coaching provides coaching resources, digital guides, and Discovery Call sessions designed to support personal growth, development, and performance improvement.
Our services are intended to provide guidance, education, and support. They do not replace professional medical, legal, financial, or psychological advice.
2. Website Use
By using this website, you agree to:
- Provide accurate information when completing forms, purchases, or bookings.
- Use the website only for lawful purposes.
- Respect the intellectual property rights of all website content and resources.
We reserve the right to restrict access to users who misuse the website or violate these terms.
3. Discovery Call Bookings
Discovery Calls are introductory sessions designed to understand your needs and explore whether coaching support may be suitable for you.
When booking a Discovery Call:
- Payment must be completed before your session can be confirmed.
- You must provide accurate contact information.
- Appointment availability depends on the available booking slots.
- You are responsible for attending your scheduled session.
4. Cancellation and Rescheduling
If you need to change your Discovery Call appointment:
- Requests must be submitted at least 24 hours before the scheduled appointment time.
- Rescheduling is subject to availability.
- Missed appointments or cancellations made within 24 hours may not qualify for a refund or rescheduling.
Please refer to our Refund Policy for additional details.
5. Digital Products
Our website offers digital resources, including guides and eBooks.
When purchasing digital products:
- You receive a personal, non-transferable licence to use the resource.
- You may not copy, reproduce, distribute, sell, or share the content without written permission.
- Digital resources are provided for educational and personal development purposes.
6. Payments
Payments made through our website are processed securely through approved payment providers.
By completing a purchase:
- You confirm that the payment information provided is accurate.
- You authorise the payment for the selected product or service.
- You agree to the applicable pricing displayed at checkout.
7. Intellectual Property
All content on this website, including:
- Digital guides
- Written materials
- Website content
- Branding
- Coaching resources
belongs to Shruti Shah / All Round Performance Coaching unless otherwise stated.
No content may be copied, modified, reproduced, or distributed without prior written permission.
8. Limitation of Liability
While we aim to provide valuable and accurate resources, Shruti Shah / All Round Performance Coaching does not guarantee specific outcomes from using our services or materials.
Results may vary depending on individual circumstances, commitment, and application of the information provided.
We are not responsible for decisions made based on the information provided through our website, coaching sessions, or digital products.
9. Third-Party Services
Our website may use third-party services including:
- WooCommerce for order processing
- Payment providers such as PesaPal
- Booking platforms such as Cal.com
These services operate under their own terms and privacy policies.
10. Governing Law
These Terms and Conditions are governed by the laws of Kenya.
Any disputes arising from the use of our website, services, or products will be handled according to applicable Kenyan laws.
11. Contact Information
If you have any questions regarding these Terms and Conditions, please contact:
Shruti Shah
All Round Performance Coaching
Email: [email protected]
12. Updates to These Terms
We may update these Terms and Conditions from time to time to reflect changes to our services, policies, or legal requirements.
Any updates will be published on this page with the revised date.